General Delivery Information
**Please Note: In order to not raise our shipping charges due to extra surcharges & gas fees with couriers, we will be selecting the most economical shipping option for your order, however some areas may require additional shipping charges. We select from a range of couriers depending on your location. As such shipping time may vary. Thank you for your understanding.
Our standard shipping rate for orders under $100 is a flat rate of $23.00. Orders over $100 receive free standard shipping.
We do our best to ensure that shipping is correctly calculated before your purchase. However, we reserve the right to notify you after you’ve purchased an item of any additional shipping charges for oversized or heavy items. If notified, you have the right to cancel your order for a full refund.
If you order more than one item we reserve the right to ship you multiple packages from multiple warehouses.
For questions about an order, other questions and comments, please contact our customer service team via email at email@example.com
Shipping Details & Exclusions
TMARIE LINENS SHIPPING OPTIONS
|SHIPPING METHOD||SHIPPING TIME||SHIPPING RATE|
|Free Standard Shipping*||1-5 business days||$0.00 (orders over $100)|
|UPS Standard||1-5 business days||$9.99 – $99.99 (orders under $100)|
|Express||1-2 business days||Checkout page will provide the rate based on carrier selection|
ESTIMATED LEAD TIMES (STANDARD SHIPPING)
|PROVINCE(S)||PROCESSING TIME||TRANSIT TIME|
|All Major Canadian Cities||1 – 2 Business days||2 days|
|Ontario, Quebec||1 – 2 Business days||1-3 days|
|Manitoba, Saskatchewan, New Brunswick, PEI, Nova Scotia||1 – 2 Business days||4-5 days|
|Alberta, British Columbia, Newfoundland & Labrador||1 – 2 Business days||2-4 days|
|Yukon Territory, Northwest Territories||1 – 2 Business days||6-7 days|
|Nunavut||1 – 2 Business days||11-12 days|
- Marketplace items are identified on the website as “special order”. Therefore, extended delivery times will apply to such shipments due to a higher supply chain demand. Please take note of this at the time of your purchase. Thank you.
- Free Shipping may not be available for remote areas. See Shipping Surcharges section below.
- Orders are shipped Monday-Friday (excluding statutory holidays) between 9 am – 2 pm MST. Orders placed after 2:00pm MST will begin shipping the next business day once ready. If there is a delay in shipping your order, we will contact you within 2 business days.
2-Day Shipping to Major Canadian Cities via UPS / PUROLATOR / FedEX
TMarie Linens will ship any order for free within Canada (see below for some exceptions) with a minimum purchase value of $100 before taxes. UPS 2- 4 Day Ground is our default shipping method for most locations within Canada.
UPS, Purolator & FedEX 2-day express shipping is not offered to select locations. Orders being shipped to a PO box, and orders shipping to locations with two zeroes in the postal code will not be eligible for UPS 2-day express shipping. In addition, areas in our shipping surcharges section are also not eligible for UPS 2-day express shipping. Orders to these locations may be shipped via Canada Post by default, unless UPS is otherwise requested by the customer at the time of order.
To request a specific shipping service or inquire about our shipping methods, please email us.
Certain remote areas within Canada have limited delivery service and this results in a high shipping costs. We are unable to offer free shipping to these areas, but do have competitive rates with freightcom of which you can take advantage. Once we recieve your order we will contact you with the shipping surcharge. We apologize in advance for any delays or inconvenience this may cause.
These areas include (but are not limited to) Yukon, Northwest Territories, Nunavut and the following postal codes:
V0B, V0C, V0E, V0G, V0H, V0J, V0K, V0M, V0N, V0P, V0R, V0T, V0V, V0W, V0X, V1C, V1E, V1G, V1J, V2H, V2V, V3Y, V6M, V8A, V8C, V8G, V8J, V8M
R0A, R0B, R0E, R0G, R0J, R0L, R8A, R8N, R9A
T0E, T0H, T8S, T0G, T0A, T0C, T0J, T0K, T0P, T0L, T0M, T8V, T9C, T9V
E4P, E4X, E7H, E8E, E8J, E8T
Newfoundland & Labrador:
A0A, A0B, A0C, A0E, A0G, A0H, A0J, A0K, A0N, A0P, A0R, A1E, A1X, A2A, A2B, A2H, A2N, A2V, A5A, A8A
B0E, B0J, B0N, B0P
K0E, K0L, N0E, P0J, P0L, P0P, P0T, P0V, P0W, P0X, P0Y, P5N, P7A, P7B, P8N, P8T, P9A, P9N
Prince Edward Island:
G0A, G0C, G0E, G0G, G0H, G0J, G0K, G0L, G0T, G0V, G0W, G4W, G4X, G5A, G5B, G5H, G5J, G5R, G5T, G7B, G7N, G7P, G8H, G8J, G8K, G8L, G8M, G8N, G8P, J0A, J0K, J0M, J0R, J0T, J0W, J0X, J0Y, J0Z, J1T, J1Z, J3T, J5V, J6E, J8C, J9E, J9L, J9P, J9T, J9Z
S0A, S0C, S0E, S0G, S0J, S0K, S0L, S0M, S0N, S0P, S4A, S4H, S4V, S7A, S9X
Express Shipping Disclaimer
At TMarie Linens Inc., we offer express shipping options to provide our customers with faster delivery services. We strive to fulfill your orders promptly and ensure timely delivery. However, it’s essential to understand and acknowledge the following disclaimer regarding our express shipping services:
1. Service Availability: Our express shipping service availability may vary depending on your location and the specific product(s) you have ordered. Before selecting express shipping, please ensure that it is an available option for your order by calling us during business hours.
2. Delivery Times: The estimated delivery times for our express shipping services are provided for reference purposes. While we make every effort to meet these deadlines, actual delivery times may be subject to factors beyond our control, such as backorders, special order items, transportation delays, and other unforeseen circumstances.
3. Business Days: Express shipping times are typically calculated in business days. Business days exclude weekends and public holidays. Please consider this when estimating delivery times.
4. Order Processing: The time required to process and prepare your order may impact the delivery timeline. Orders are typically processed within 1-2 business days, depending on the time of order placement.
5. Delivery Guarantees: We do our best to meet our express shipping commitments. However, we do not guarantee delivery times for express shipping services. Any delays that may occur are outside of our direct control.
6. Tracking Information: To monitor the progress of your express shipment, we provide tracking information once the order has been picked up by the shipping company from our warehouse. You can access this information through our website or a provided tracking number once it becomes available.
7. Delivery Address: Please ensure that your delivery address is accurate and complete. We cannot be responsible for delays resulting from incorrect or incomplete address information.
8. Additional Fees: Express shipping services may be subject to additional fees, which will be displayed during the checkout process.
9. Contact Us: If you have any questions or concerns regarding our express shipping services or your order’s delivery, please don’t hesitate to contact our customer service team. We are here to assist you.
By selecting our express shipping service, you acknowledge and accept the terms outlined in this disclaimer.